AML/KYC policy

1. Introduction

This anti-money-laundering (AML) policy and know-your-customer (KYC) procedure exist to stop Prime Exchange being used for crime.

The company applies strict client checks and transaction monitoring so it meets international standards and European Union law (5AMLD/6AMLD).

2. Verification (KYC)

For large exchanges, or when a concern arises, the Service may ask you to verify your identity. That can include:

• Identity document: a valid passport, ID card or driving licence, with a photo.
• Proof of address: a utility bill or bank statement, not older than 3 months.
• Photo with the document: a photo of you holding the identity document and a sheet of paper with the current date.

3. Transaction monitoring (AML)

The Service uses automated systems (AMLBot, Crystal Blockchain) to review every incoming crypto transfer. We check funds for links to:

• Darknet marketplaces.
• Mixers and anonymising services.
• Hacks and stolen funds.
• Terrorist financing.

If a transfer scores above the allowed risk threshold (high risk), the funds may be frozen until the origin of the funds is clarified.

4. Risk assessment

The company uses a risk-based approach. Clients and transactions are classified by risk level. Extra attention is given to:

• Large transactions.
• Clients from high-risk jurisdictions.
• Politically exposed persons (PEPs).

5. Refusal of service

Prime Exchange may refuse an exchange and block a user account if:

• The user refuses to provide documents for verification.
• The user provides forged or edited documents.
• The wallet is linked to illegal activity (sanctions lists, fraud).
• There is a suspicion of money laundering.

6. Cooperation with authorities

Where the law requires it, the Service must pass information about suspicious transactions and user data to law enforcement or the financial intelligence unit of the relevant jurisdiction.

7. Compliance contact

If you have a question about a check or a freeze, contact our compliance team:

Email: [email protected]