Privacy policy

1. General

This privacy policy describes how Prime Exchange (the "Service", "we") collects, uses and protects information you give us when you use the website and the crypto exchange services.

We take your privacy seriously and follow the General Data Protection Regulation (GDPR) and other applicable data-protection laws.

2. Information we collect

We collect the following data so deals stay safe and AML/KYC requirements are met:

• Personal data: name and contact details (Telegram, email) that you provide when you open a request.
• Financial data: crypto wallet addresses, transaction history and the details used to receive fiat.
• Technical data: IP address, device type, browser type and cookies.

3. Why we use the data

Your data is used only for the following purposes:

• Processing exchange requests.
• Contacting you through a manager to confirm the details of a deal.
• Preventing fraud and following the AML (anti-money-laundering) policy.
• Improving how the website works.

4. How we protect data

We take the technical and organisational measures needed to protect your data from unauthorised access, alteration or destruction. The site uses SSL encryption. Only authorised staff can access personal data.

5. Sharing data with third parties

We do not sell your personal data and we do not pass it to third parties, except when:

• It is required to complete your request (for example, with a payment provider).
• A law-enforcement authority makes a formal request under the applicable law.

6. Cookies

The site uses cookies to improve the experience and to collect anonymous visit statistics. You can turn cookies off in your browser, but some features of the site may then stop working.

7. Your rights

Under the GDPR you have the right to:

• Request access to your personal data.
• Ask for your data to be corrected or deleted (the "right to be forgotten").
• Withdraw consent to processing.

8. Contact

For any question about this privacy policy, contact us:

Telegram: @primex_manager